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Take control of your customer support


What you can do in this demo site
Go to Submit Tickets

Submit Tickets

As a user, you can submit tickets in three ways—using the built-in form, using Ninja Forms, or using email.

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Go to View Tickets

View Tickets

As a user, you can view your private tickets from your Client Portal. There is also support for public tickets to act as a Knowledge Base.

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Go to Manage Tickets

Manage Tickets

As an admin, you have full access to managing tickets, posting replies, and configuring the plugin.

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Do you have any questions?


A simple but powerful plugin to help you manage and organise your customer support, right from inside your WordPress site.
Support your customers from your WordPress site

Easy to set up
We have done our best to make the set up process as easy as possible. Download WPHelpDesk, install it on your WordPress site, and tweak a few settings. You will be ready to go in no time at all!

Works the way you need it to
WPHelpDesk is built on top of a flexible configuration. By tweaking a few settings, you will have the plugin working to suit your needs – whether you want to receive tickets directly from a contact form on your website, or directly from your email inbox (add-on), or both.

Organised at it’s core
WPHelpDesk will help you deal with the most urgent items in your support queue. With easy searching and filtering, you can quickly find and query any support ticket. We link customers directly to their support tickets so you can see a full history of their requests.

Suitable for teams of any size
WPHelpDesk is great for any business owner who wants to get control of their customer support and enable collaboration with their support Agents. Suitable for the solo support agent or a growing team, simply configure the plugin to suit your workflow and it won’t get in your way.

  • Receive tickets from your email account automatically

  • View your customer recent orders or the order that the customer has submitted an inquiry about

  • Allow your visitors to submit support tickets using Ninja Forms

  • View the order that the customer has submitted a support ticket for along with a list of her recent orders

From users and press

Ready to take control of your customer support?